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The trend in medicine is to explore non-surgical solutions to various health problems. The same trend is occurring in the area of spine care.
The TRUE definition of quality is reduction of variation about the mean. As quality experts note, unless you have data, you have no business talking about quality. Carle Spine Institute was the first spine center in the region in 2004 to report outcomes.
New patients coming into Carle Spine Institute completed an intake form that measured their pain level, severity of symptoms and functional status. Three months after their first visit, a nurse called a random sample of these patients and interviewed them for functional status, current symptoms and patient satisfaction. This is the most unbiased, statistically relevant method for outcomes analysis.
The clinical outcomes presented here are analyzed by an outside firm that specializes in tracking spine outcomes, and is involved with other spine centers across the U.S. The results show that Carle Spine Institute receives at its front door the most complex patient base in the region. One in three new patients coming to Carle Spine Institute had previous back surgery elsewhere. More than half of all new patients had serious neurological symptoms like pain radiating beyond a knee or elbow, or numbness in a leg or arm — which typically implies a disc-related problem. But even with the most complex patient base, the center had impressive outcomes. As to patient satisfaction, Carle Spine Institute averaged above 95% for all seven categories measured.
Quality is a journey, however, rather than a destination, and we are committed to continually improving. This report documents our footprints on that journey.
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